Webinar: CMDB for a large and medium-sized company
We invite you to the webinar "CMDB for medium and large organizations", dedicated to the creation and use of a Configuration Management Database (CMDB ) using the example of the Device42 and Freshservice systems.
What is a CMDB, what functions should and can it perform in a medium and large organization, how to build it and keep it relevant, and how to use it in the day-to-day work of the company? We will talk about this during the webinar and conduct a demonstration of an integrated ITSM+CMDB solution, based on a combination of Device42 discovery and dependency mapping tool and Freshservice ITSM system.
About the webinar
Working with the largest companies in the CEE, Baltics, DACH, and CIS, we often see a request for a CMDB. Even though CMDB is indeed one of the key elements of building an IT process and IT infrastructure management framework, in different organizations, this term can refer to different systems that perform different tasks.
What is a CMDB, what functions should and can it perform in a medium and large organization, how to build it and keep it relevant, and how to use it in the day-to-day work of the company? We will talk about this during the webinar and conduct a demonstration of an integrated ITSM+CMDB solution, based on a combination of Device42 discovery and dependency mapping tool and Freshservice ITSM system.
What to expect:
- What is a CMDB, and what tasks does it perform in a company
- Approaches to building a CMDB
- Cases of using CMDB with a demonstration using the example of Device42 and Freshservice
- What is the effect of implementing and automating a CMDB for the business of a large and medium-sized company
Webinar will be interesting for:
- CIO’s
- IT Service Managers
- IT Asset Managers
- IT Infrastructure managers
- IT Architects
Speaker
Evgeny Vasilyev
Head of ITSM Practice at Squalio
Register
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About Squalio
Squalio is built on the pillars of innovation, security, and compliance. With a legacy of 25 years, we’ve assembled a top-tier team specializing in infrastructure, cybersecurity, AI, licensing, and IT asset management. Fuelled by the vision of pushing boundaries and enhancing our clients’ IT landscape, we strive for excellence every day. Read more.
About Freshworks
Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax.
Freshworks Customer Service Suite is an easy-to-use omnichannel software, that combines AI chat and ticketing for increased productivity.
